Terms and Conditions

Website https://wuling-ev.vn uses different types of Cookies for the following main purposes:

https://wuling-ev.vn uses Google Analytics.

Cookies store Customer search journeys and related information.

Below is detailed information about Cookies:

1. Important Cookies:

These are necessary Cookies to provide Customers with services available through https://wuling-ev.vn and to use some of their features, such as accessing secure areas .

Because these are important Cookies that allow Customers to receive services requested via the Website, Customers cannot refuse them. Customers can block or delete Cookies in their browser settings.

2. Functional cookies:

These Cookies allow Customers to use key features on https://wuling-ev.vn and access secure areas of https://wuling-ev.vn such as purchasing Products. When disabling Cookies, Customers will not be able to use these features and may lead to some inconveniences as follows:

Some sections of https://wuling-ev.vn cannot be accessed;

Limit the services https://wuling-ev.vn can provide to Customers;

https://wuling-ev.vn cannot remember Customer preferences.

https://wuling-ev.vn does not use data collected from these Cookies for marketing purposes.

3. Performance and analytical cookies:

Performance cookies allow https://wuling-ev.vn to improve the performance and functionality of the Website and detect any errors that may hinder Customer's use.

In addition, this Cookie allows to collect information about how Customers use https://wuling-ev.vn including information about access time on each page, number of visits on each page, error message displayed, number of clicks on each item of the website. When using these Cookies, https://wuling-ev.vn

3.1    TMT Motors is entitled to transfer its rights and obligations under the Deposit Agreement to any third party (including but not limited to official agents/distributors of TMT Motors) with the condition that no change shall be made. detrimental to the interests of Customers.

3.2    The Customer is not entitled to change the vehicle type, vehicle color and other parameters as specified in Article 1 above.

3.3    The Deposit Agreement is binding on the Parties from the Time of Deposit Completion and terminates when:

At the end of the Deposit Period mentioned in Article 2.3, the Customer does not complete the signing of the Sales Contract and TMT Motors decides to terminate the validity of the Deposit Agreement; or

Both Parties sign the Sales Contract within the Deposit Period; or

Other cases as agreed by both Parties or according to the provisions of law.

3.4    The Deposit Agreement is governed by Vietnamese law. Any dispute related to the Deposit Agreement will first be resolved by the parties through negotiation. If after 30 days from the date the dispute arises, the parties still do not reach an agreement, the dispute will be resolved at a competent Vietnamese court.

1. Commitment to confidentiality:

The online payment system of https://wuling-ev.vn is provided by partners providing intermediary payment services (including but not limited to Electronic Payment Gateway and Payment Collection service). household) has been legally licensed to operate in Vietnam (“Payment Partner”). Accordingly, security standards in online payments ensure compliance with Payment Partners' security standards.

Customers do not disclose payment details, account/card information, passwords and other transaction authentication information to any third party by any form of communication. https://wuling-ev.vn is not responsible for any damages or risks that Customers may incur in disclosing payment information.

Customers are absolutely not allowed to directly or indirectly use or distribute any program, code, tool or other form to illegally infiltrate or interfere with the system or change the data structure of the Company. https://wuling-ev.vn and other Customers. Any violations will be handled according to these Regulations and the provisions of law.

2. Security regulations:

Payment transaction policy by international and domestic cards (internet banking) ensures compliance with security standards of Payment Gateway Partners including:

The Customer's financial information will be protected throughout the transaction process using the TLS protocol. The TLS protocol will encrypt the information you provide during the transaction process.

Payment information data security standard (PCI DSS) certification provided by Trustwave. PCI DSS is an international security standard with global value established by the Security Standards Council (SSC). With PCI DSS compliance, Payment Gateway Partners have participated in protection programs such as Verified by Visa of VISA, MasterCard SecureCode of MasterCard, J/Secure of JCB, Safe Key of American Express.

Information security principles and regulations in the banking and finance industry according to regulations of the State Bank of Vietnam.

Payment transaction security policy of https://wuling-ev.vn applies to Customers:

https://wuling-ev.vn does not directly store customer card information. Security of Customer payment card information is performed by a licensed Payment Gateway Partner.

For international cards: Customer's payment card information that can be used to establish transactions is not saved on https://wuling-ev.vn's system. The Payment Gateway Partner will store and secure it.

For domestic cards (internet banking), https://wuling-ev.vn only stores order code, transaction code and bank name.

https://wuling-ev.vn is committed to ensuring strict implementation of necessary security measures for all payment activities performed on the e-commerce site https://wuling-ev.vn.

This privacy policy describes how TMT Motors collects and uses Customer's personal information in connection with the websites, products and services of https://wuling-ev.vn (collectively, "Our products").

This Privacy Policy does not apply to any products, services, websites or content offered by third parties or that use their own privacy policies.

1. Personal information collected by Us:

We collect Customer's personal information during the process of providing Our Products to Customers.

Below are the sources of information we collect:

Information Customers Provide to Us: We collect any information Customers provide in connection with Our Products.

Automatic information: We automatically collect certain types of information when Customers interact with Our Products.

Information from other sources: We may collect information about Customers from other sources, including service providers, partners and publicly available sources.

Information We Collect from Merchants:

Information about the Merchant providing the Product: Name and head office address of the institutional Merchant or name and permanent address of the individual; Number, date of issue and place of issuance of the Business Registration Certificate of the Trader, or number, date of issue and unit issuing the establishment decision of the organization, or personal tax code of the individual; Phone number or another online contact method.

Account information, such as bank account details, account statements, credit card information and payment information (these account data may be collected directly by affiliates and /or third party payment service provider);

Transaction information, such as order and payment information, as well as other information about Products and Services related to the Merchant;

2. How we use personal information:

We may use your personal information to operate, provide and improve Our Products. Our purposes for using personal information include:

Providing Our Products: We may use Your personal information to supply and deliver Our Products and process transactions related to Our Products, including but not Limited registration, purchases, participation in promotional programs and payments.

Measure, support and improve Our Products: We may use Your personal information to measure usage, analyze performance, fix errors, provide support, improve quality quality and development of Our Products.

Make recommendations and personalize experiences: We may use your personal information to suggest Our Products that you may be interested in, identify your interests and personal preferences. Improve Customer experience with Our Products.

Compliance with legal obligations: In certain circumstances, we have a legal obligation to collect, use or store your personal information.

Customer Communications: We may use your personal information to contact you regarding our Products through various channels (e.g. phone call, email, chat). ) and to respond to Customer requests.

Marketing: We may use Customer's personal information to market and promote Our Products in accordance with the law. We may display advertisements for Our Products based on Customer interests.

Prevention of fraud and abuse, credit risk: We may use your personal information to prevent and detect fraud and abuse to protect the security of you, us and others. others. We may also use scoring methods to assess and manage credit risk.

Some specific purposes require Customer consent: We may ask for Customer consent to use personal information for a specific purpose when We contact Customer.

3. Collection and use of cookies:

We use cookies, pixels and other similar technologies (collectively “cookies”) to recognize your browser or device, learn more about your preferences, and provide you with essential features and services and for other additional purposes, including:

Identify Customers when Customers log in to use our services. This allows Us to provide Customers with recommendations, display personalized content and provide other customized features and services.

Pay attention to the options that the Customer has approved. This allows us to respect your likes and dislikes, such as the language and configuration you choose.

Conduct research and analysis to improve Our Products.

Welcome to https://wuling-ev.vn (“Website”). The website is established and owned by TMT Motors (“We”).

Please read the following transaction terms and conditions (“Terms and Conditions”) carefully before making any transaction regarding TMT Motors automobiles (“Products”) on the Website and Policy. Website privacy (“Privacy Policy”).

Please note that when Customers access our Website, it means that Customers agree to these Terms and Conditions. We may change, modify, supplement and remove these Terms and Conditions at any time without prior notice. After changes to these Terms and Conditions are posted, Customer's continued use of the Website means that Customer accepts those changes.

Customers please check regularly to update our changes.

1. Scope of application:

Terms and Conditions will apply to Customers who deposit to purchase Products on the Website. Customers participating in transactions on the Website include:

·     Individuals 18 years of age or older, with appropriate civil act capacity to perform transactions on https://wuling-ev.vn.

·     The organization is legally established and operates in accordance with Vietnamese law.

2. Transaction on https://wuling-ev.vn:

We reserve the right to cancel confirmed orders in the following cases:

There are loopholes, system errors, errors, and mistakes that lead to incorrect Product information (including but not limited to price, characteristics, Product types, accompanying conditions and incentives). by Product) during the transaction process on the Website.

The Customer does not meet the conditions for participating in the transaction and/or intentionally provides inaccurate information during the transaction process.

Violation of regulations of preferential policies or promotional programs.

When we cannot contact the Customer three (03) times or more within twenty-four (24) hours from the time the deposit payment begins.

3. General Terms:

We reserve the right to change, modify, suspend or discontinue all or any part of the Website or any service We provide at any time. We are not responsible for releasing services or service features in beta versions which may not be accurate or completely identical to the final version. We reserve the right to limit certain features or the scope of customer access to part or all of the Website without notice or liability.